Cherished Companions: A Proud Member of the Better Business Bureau

by | Apr 5, 2018

Cherished Companions: A Proud Member of the Better Business Bureau, Cherished CompanionsDid you know that Cherished Companions is an accredited Better Business Bureau member with an A+ rating? As the gold standard for promoting integrity in the business world, the Better Business Bureau gives customers and clients peace of mind that they are working with a quality organization. We are proud to be accredited members of the BBB because it clearly demonstrates our commitment to quality care, customer satisfaction, and transparency.

How BBB Accreditation Benefits Cherished Companions Clients

We chose to seek accreditation with the Better Business Bureau because we want our clients to know how much we value the quality of their experiences with our caregivers. BBB accredited businesses must adhere to 8 Standards of Trust that are designed to encourage positive interactions with every customer or client. In order to maintain accreditation, Cherished Companions promises to:

  • Build Trust
  • Advertise Honestly
  • Tell the Truth
  • Be Transparent
  • Honor Promises
  • Be Responsive
  • Safeguard Privacy
  • Embody Integrity

“We made the decision to become Better Business Bureau members because we believe strongly in the code of practice and we want our clients to feel confident in their decision to partner with us. We’re proud of our A+ rating and we’re committed to maintaining the integrity and transparency our clients have come to expect.” – Cherished Companions Founder, Doug Wilber.

By promoting business transparency, the BBB standards protect clients from being harmed by unethical agencies. Our accreditation gives you confidence that you can trust us to honor our commitments and resolve any discrepancies quickly.

How Does a Business Become BBB Accredited in Ohio?

Cherished Companions: A Proud Member of the Better Business Bureau, Cherished CompanionsIf a business like Cherished Companions wishes to become an accredited member of the Better Business Bureau in Ohio, they must adhere to the standards listed above. These standards are designed to foster sound advertising, selling, and customer service and to build consumer confidence.

The Better Business Bureau rates businesses using a letter grade system based on information the BBB has on file about the business. Ratings may be affected by things like:

  • Complaints filed against the business
  • How quickly those complaints were resolved
  • How long the business has been operating
  • Whether a business honors its commitments
  • Unethical advertising
  • Government actions against the business

We’re proud to have an A+ rating with the Better Business Bureau, and we’re committed to maintaining the high level of quality and integrity that gives our clients the peace of mind they deserve.

If you’re ready to learn more about whether Cherished Companions Home Care is the right choice for your senior loved one, download our free Guide to Home Care for answers to many of your questions.

{{cta(‘6a691ae8-409b-4b09-a1d5-2864ffe1c1b5′,’justifycenter’)}}

Share this post on:

You Might Also Like

Maintaining Independence: How In-Home Care Empowers Seniors

Maintaining Independence: How In-Home Care Empowers Seniors

As individuals advance in age, their needs and capabilities invariably change. Preserving their independence and overall quality of life while aging is often a paramount concern for seniors. In recent years, in-home care has emerged as a powerful solution to help...

How to Introduce the Idea of In-Home Care to a Loved One

How to Introduce the Idea of In-Home Care to a Loved One

Introducing the idea of in-home care to a loved one can be a delicate and challenging conversation. It often involves discussing difficult topics such as aging, declining health and the need for assistance. Approaching this conversation with empathy, respect and...

Personal Hygiene for the Elderly: Best Practices for Caregivers

Personal Hygiene for the Elderly: Best Practices for Caregivers

Proper personal hygiene is essential for everyone’s general welfare and quality of life. Maintaining good personal hygiene not only safeguards physical health, but also plays a role in supporting mental health and emotional well-being. However, the elderly population...